escutcheon not lining up with cylinder

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We have several blank trims listed in the price book to cover existing trim prep in door.  DEVICE EO TRIM   22  230EO  88  880EO   98/99  990EO or 996EO*  33A/35A Rim, 33/3...
Typically for a 1-3/4" door you would use a 1-1/4" cylinder.  Use the Table in the Pricebook for a reference:  
1) Make sure the lock batteries are more than 4.0 volts. The USB connection will not detect or communicate with a voltage lower than 4 volts. Many times a firmware update will draw d...
2) Make sure the SUS/HHD is set to communicate using USB connection mode in SUS.  You should see the familiar USB symbol on the SUS main Screen in the bottom right corner.  If you see a S...
3) When you update with NEW firmware replacing very OLD firmware a S1 RESET is suggested after the update. This initializes all the AD-Series memory locations to the new firmware. S1 is the ...
4) Make sure the HHD-USB cable is securely inserted into the HHD and into the lockset.  
5) Inspect the HHD-USB connector(s), ensure no pins are damaged, recessed or out of alignment. If a damaged cable is found customers should see their dealer for a replacement or they can order a re...
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position.  Ensure the triangle alignment on the front escutcheon and that...
See image, ANSI A115.1 Mortise Lock PrepThis door prep requires the N escutcheon with the L283-029 spacer kit to keep the springcage from falling into the door.  Spacer kits are...
In late July, 2014, Schlage began taking orders for a new high visibility indicator for both N escutcheon and sectional trim applications.  A complete listing of lock functions and part number...
The L Series mortise indicator datasheet can be found here. Includes how to order.
Position the 379L  trim and attach with countersunk screw into the bottom stud of the trim.  Position the 55 Rim device and attach with the device mounting screw through the head of th...