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email address for exit device tech help
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RELATED FAQS
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Answer
Exit Device Backsets
Resolution:
Backset dimensions will vary depending on the device, application and the opening configuration. If you have questions on specific device backsets, please e-mail your request (including a descripti...:
How do I contact Schlage Biometrics Technical Support?
Resolution:
To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...:
What causes the top rod case to pull away from or strip out of the face of a steel door?
Resolution:
Hardware falling off a door is caused by one or all of the following issues: Field abuse Improper internal reinforcements in the door Improper field preparation The top or bottom rod case can...:
How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
Resolution:
Use a normally closed fire alarm as the input to the power supply option board (PS873-2 or PS914-2RS), this will hold the latch retracted. During a fire alarm, the contact will open, dropping...: