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EL not holding
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RELATED FAQS
Question
Answer
Why does the DC output voltage on the PS914-2RS or PS914-4RL drops when access control is activated?
Resolution:
Following items could cause the DC output on PS914 series power supply to drop when access control is activated. Wrong gauge wire from power supply to the the power transfer. Excessive wire run...:
What power supply do I use with an L9000 electrified L lock?
Resolution:
Applies to L9080EL/EU, L9082EL/EU (Discontinued) The Schlage L9080 EU/EL and L9082 EU/EL require 24 VAC/VDC with a peak current of 1.3 Amps at 5 to 10 second intervals and a holding ...:
Why do you need the potted circuit breaker for the Von Duprin EL device?
Resolution:
The potted circuit breaker for the Von Duprin EL device does the switching from the 16 amp pull coil on the solenoid to the .33 amp holding coil of the solenoid.:
What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
Resolution:
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Why is the Von Duprin PS873 power supply buzzing or chattering?
Resolution:
Some transformers in the power supplies provide a little humming noise and that is normal. If the humming in Von Duprin PS873 power supply is loud follow these steps. Remove the load from the outp...:
What power supply is required for two EL devices and one LCN auto operator?
Resolution:
Von Duprin PS914 x 900-4RL supports two EL with two auto operator.:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...:
Why does my lever sag on an L9000?
Resolution:
Levers may sag due to an incorrectly installed springcage or an incorrect springcage.Mortise locks with a fixed (rigid) lever such as an L9080 will use a spacer on the rigid lever (outside) and a s...:
Does the wire size of an EPT affect the operation of an EL device?
Resolution:
Since most wire transfer devices such as an EPT or electric hinges cannot provide large gauge wires, we take the small gauge wire into account when determining the overall wire size for the device....:
Can the Von Duprin EL option be added to any existing 98/99 device?
Resolution:
The Von Duprin EL option can be added to any existing 33A/35A, 98/99 series exit devices. :
What is (SD) Special Dogging?
Resolution:
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.:
How do you test the potted circuit breaker or potted module on an EL device?
Resolution:
For Potted Modules (black color) shipped before August of 2012, you can test by applying power to the potted circuit breaker to and if good the following voltages will be seen (be careful...:
Has the Monarch 19 ever had electric latch retraction?
Resolution:
Electric Latch Retraction(ELR) option for the 19 Series was discontinued in December of 2006.:
How is the Von Duprin LX kit different than the EL - LX kit?
Resolution:
The Von Duprin LX kit would have a rod included in the kit. The EL-LX switch kit does not include the rod as the EL dogging rod is used.:
EL Device Troubleshooting Guide
Resolution:
VISIT US.ALLEGION.COM/EL-SUPPORT FOR TROUBLESHOOTING VIDEO, DOWNLOADABLE GUIDE, AND INSTALLATION INSTRUCTIONS(For best viewing, use Chrome or Firefox browser.)ALLEGION EL SOLENOID ELECTRI...:
What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
Resolution:
If mechanism cover plate causes the EL solenoid to drop when slid over the solenoid, the solenoid plunger requires adjustment. You must lengthen the rod by turning the hex nut in front of the plun...:
What is needed to keep the EL device retracted all day?
Resolution:
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
Are the Falcon EL solenoids rated for continuous duty?
Resolution:
The Falcon EL devices can be operated in a continuous duty cycle.:
How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
Resolution:
Use a normally closed fire alarm as the input to the power supply option board (PS873-2 or PS914-2RS), this will hold the latch retracted. During a fire alarm, the contact will open, dropping...:
Why would an EL 98/99 solenoid get hot?
Resolution:
If voltage going into the solenoid is much higher than 24VDC it could cause the solenoid to get hot. Check the power supply output voltage to confirm. If the holding coil on EL solenoid is shor...: