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El device does not latch
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RELATED FAQS
Question
Answer
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
Resolution:
If mechanism cover plate causes the EL solenoid to drop when slid over the solenoid, the solenoid plunger requires adjustment. You must lengthen the rod by turning the hex nut in front of the plun...:
What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
Resolution:
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Can the Von Duprin EL option be added to any existing 98/99 device?
Resolution:
The Von Duprin EL option can be added to any existing 33A/35A, 98/99 series exit devices. :
Can Von Duprin QEL/EL and CX be in the same device?
Resolution:
You can not use these options together on the same device per the following reasons: QEL/EL device retracts the latch bolt of the exit device allowing entry. CX (Chexit) device ...:
Is there a conversion kit to add Electronic Dogging (ED) or Electric Latch Retraction (EL) to a 1690 or 1790 in the field?
Resolution:
There is no conversion kit to add EL or ED to an existing 1690 or 1790 series device. All of the components are built into the device, since the device does not have a separate base...:
What power supply is needed for EL devices?
Resolution:
You can use a Von Duprin PS914 power supply with any of the following option boards depending on the application. 900-2RS board will power 1 or 2 devices that do not require timing from pow...:
What is needed to keep the EL device retracted all day?
Resolution:
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...: