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“
door wont shut
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RELATED FAQS
Question
Answer
Does an ND50 or ND53 unlock when closing the door?
Resolution:
Both the ND50 and ND53 will not unlock when the door is shut. The only way to pop the button is by turning the key on the outside or the lever on the inside. Occasionally custome...:
Why would a Senior Swing door slam shut?
Resolution:
The Senior Swing has a built in circuit that controls closing speed through the motor. If the door is slamming, there must be a broken gear in the gearbox and the gearbox will need to be replaced.:
What can be done for a door that will not close against wind pressure?
Resolution:
To correctly answer this question, we need to know how much more force is required to get the door closed. They could try turning the Rod & Shoe over (short side of shoe towards the hinge), or ...:
Why does the ND40 stay locked after egress?
Resolution:
There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...: