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“ door stuck unlock ”

Resolution: AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...:

Why is the AD400 unlocked after I tested it with my SUS/HHD.

Resolution: Or force a strike input to the PIM400-TD2. Short J8-1 and J8-2 (Door 1), Short J7-1 and J7-2 (Door 2) on the PIM400-TD2:

B663 only throws bolt and wont retract it.

Resolution: After installing a classroom deadbolt, there is potential for the thumbturn to project the bolt only, get stuck in one position, or move both directions but not move the bolt. These are caused fro...:

Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?

Resolution: When a CX99L-BE is not armed the exterior 996L BE lever trim will be free to retract the CX latch for entrance. When the CX99-L BE is armed the exterior 996L BE lever will not move and...:

Why does the ND40 stay locked after egress?

Resolution: There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...:

Outside lever on the T and RU 571's won't unlock after egress.

Resolution: Replace the lock chassis as necessary for any T locks exhibiting this issue. RU locks need to be replaced entirely. :

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“ door stuck unlock ”

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