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“ door closes but does not latch ”

RELATED FAQS

Resolution: Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions. Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...:

Does an ND50 or ND53 unlock when closing the door?

Resolution: Both the ND50 and ND53 will not unlock when the door is shut. The only way to pop the button is by turning the key on the outside or the lever on the inside. Occasionally custome...:

What would cause an EL device to pull and release?

Resolution: If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:

Why does the ND40 stay locked after egress?

Resolution: There is potential for ND40/ND44's manufactured around March 2011 to remain locked after egress, or after the latch is depressed. There was an issue with the keycam that created a bind when l...:

How do you adjust a door closer?

Resolution: How to: What are the steps to adjust a door closer? Facts: All LCN and FALCON door closers will have 3 regulating valves and a spring adjustment. All cl...:

Can a magnet, or sentronic device, be released and close the door from a button at a desk?

Resolution: If a door is being held open by the LCN SEM 7800/1900 magnet or any ME/SE Series Sentronic LCN closer, you can remotely release that door to close by ordering the following parts and wiri...:

How do you remove an AL lock from a door?

Resolution: AL-Series and discontinued D Lever-Series locks use castle nuts to hold the chassis to the spring cages and to keep the chassis positioned in the door. This causes confusion at times when the lock ...: