Door close arm not spin

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If the closer arm is touching the door, it is because the arm or the closer body is not templated correctly. Confirm dimensions are taken from the proper location and make corrections if needed. 
14" door leaf is the narrowest with standard template.
The keycam may have failed, example here, the latest design keycam can be easily identified as the colored changed to black. Replace either the keycam or chassis as needed...
 This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder.  The FSIC driver also could have come loose from the core in the spindle.
There are 2 types of door coordinators available: Bar Coordinators (Ives COR Series): Surface mounted to the bottom surface of the frame soffit. The active door lever, located nearest to th...
LCN does offer a 2810 Senior Swing / 2010 manual closer combo for a pair of doors.  Both units contained within the same Senior Swing header. To order a paired operator with a 2810 on&nb...
If a door position switch (DPS) is connected across the green and white wires of the CX the CX would go into alarm if the door is held open when it attempts to rearm.  If no DPS is used the ...
The dead stop post would need to be removed and the 4040/4040XP EDA mounting template for 180° would be followed.
 Pneumatic Automatic Operators are used in areas where electrically operated devices are not convenient or permitted.  Consists of a modified, heavy-duty door closer for manual oper...
Make sure that the hold open nut is not on upside down.  The orientation of the hold open nut depends on the mounting. On a Top Jamb "Push Side" mount, the hold open nut would poi...