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Question
Answer
Does Allegion write specifications and specs?
Allegion does provides professional support to Architects and Design Professionals. For information related to specification development and support, Website for Architects and Design Profes...
Are there training courses available for the biometric HandPunch?
SBT-HP1-day training course at an Allegion facility. User will be able to install, program and troubleshoot the hardware functions of the HandPunch upon completion of the course. SBT-HP-O...
Is on line training available for Allegion brands?
Online product training courses are available on the Allegion Customer/Partner Education site.  (Login Required) Allegion training courses for Architects is available on the Al...
Are there any training courses available for the Biometric HandKeys?
SBT-HK1-day training course at an Allegion facility. User will be able to install, program and troubleshoot the hardware functions of the HandKey upon completion of the course.SBT-HK-ONSITE1-day tr...
Does Steelcraft have frame installation instructions?
It is always recommended to point installers to the industry installation manuals which are very comprehensive and are ANSI documentsClick here to get the updated link to the Steelcraft Shop M...
Do we have instructions on how to clean an exit device?
Recommendation is to use mild soap with a damp cloth to clean an exit device.
Do we have conversion instructions for the E996 when shipping conversion kits?
We ship the standard installation instructions because it contains enough information to show how to convert the trim from mechanical to electrical.
How to convert the Von Duprin 6000 series electrical strike from Fail Secure to Fail Safe or Fail Safe to Fail Secure?
To convert the Von Duprin 6000 series electric strikes from FS to FSE  or from FSE to FS follow these steps: Remove the electric strike face plate. Remove the strike b...
Part numbers: FS slider, part # 090591  (Use for all EXCEPT 6211WF/6212WF/6221/6223. See 090798 below)   FS slider, part #090798 (Use this slider for FS models 6211W...