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Answer
Are Lead Lined covers needed for LCN Closers?
Resolution:
The determination was made that Lead Lined covers are no longer needed for the LCN product line, see below Marketing/EHS document. Lead Lined cover discontinuation letter :
Are window kits available for Steelcraft doors?
Resolution:
Window kits are available for Steelcraft doors as either factory installed or prepared and installed by a distributor. Factory prepared light cutouts are supplied with Dezigner trim as ...:
Who to contact?
Resolution:
Please refer to the Allegion Contact Us web page for all inquiries in North and South America. Contact Us for Europe, Middle East, India, Africa and Asia Pacific, You can ...:
What is DeZigner Trim?
Resolution:
Basic glass trim details: :
What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
Resolution:
"5, 10 and equal" Hinge Spacing: The industry terminology which usually refers to the Custom (NAAMM/HMMA) Door hinge locations. This location dictates: Top Hinge - located 5" from the underside ...:
Can Steelcraft make a 12 gage hollow metal mullion?
Resolution:
Steelcraft does not manufacture 12 gage closed section mullions. The maximum is 14 gauge. Steelcraft can provide the outer perimeter (open sections only) of a transom frame in 12 gage material. ...:
Is replacement aluminum glass light trim available?
Resolution:
Aluminum trim is not available. All of our current trim offerings are steel.:
Are GrainTech doors available with custom matched colors?
Resolution:
Yes, GrainTech® special or custom matched colors are available as long as the colors can be matched.:
Does Von Duprin's factory refurbish exit devices?
Resolution:
Von Duprin does not offer a service to refurbish exit devices at the factory.Replaceable service items for some exit device parts are available for sale.Please contact technical product suppor...: