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device not fully latching
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RELATED FAQS
Question
Answer
Why is the Von Duprin 55 or 88 series crossbar sagging?
Resolution:
There are a number of reasons the Von Duprin 55 or 88 series cross bar may not operate properly: The hinge case spring lifts both lever arms and the crossbar. To check spring, pu...:
What are the differences between the Von Duprin 47 and 48 latch assemblies?
Resolution:
The following list explains the differences between the Von Duprin 47 and 48 latch assemblies.The 47 top latche has 5/8" throw latchbolt.The 48 top latch had 3/4" throw latchbolt for devices shippe...:
Where do I install my Auxiliary Fire Latch (AFL) in a Less Bottom Rod, Fire Rated (LBR-F) exit device?
Resolution:
Installation should be 6" from bottom of the door. See attached templates as reference. T-5494 for HM Doors W-5494 for Wood Doors:
Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
Resolution:
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:
Chexit goes into alarm with fast flashing LED and not locking after rearm time.
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid driven: Chexit device has a RX switch with a connector that needs to be connected to the Chexit module otherwise the alarm will sound af...:
Why can't I LINK my AD-Series lock?
Resolution:
1. To put the AD400 in LINK mode, hold down the RTE (Lever or crash bar see below) and press the # key on the key board, or present a card to the reader. ...:
What is a lock function?
Resolution:
Apartment Corridor Lock function is defined as a lock where the latch bolt operated by lever from either side, except when outside lever is made inoperative by a stop or mechanical means other than...: