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“ deadbolt wont retract ”

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I can not remove the key from the cylinder on my BE365 deadbolt lock.
After rotating  the key to unlock the lock, you must return the key to its normal position to remove it. 
Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...
B663 only throws bolt and wont retract it.
After installing a classroom deadbolt, there is potential for the thumbturn to project the bolt only, get stuck in one position, or move both directions but not move the bolt.  These are caused fro...
What would cause an EL device to pull and release?
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...
What would keep the latch bolt on a 33A device from retracting all the way when dogged?
Bad dogging hook on the dogging assembly could cause the 33A/35A and 98/99 exit device latch bolt not to retract completely.