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“ Deadbolt turns backwards ”

Resolution: First, perform a Factory Default Reset Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on. Reop...:

How do you adjust a door closer?

Resolution: How to: What are the steps to adjust a door closer? Facts: All LCN and FALCON door closers will have 3 regulating valves and a spring adjustment. All closers with a "Del...:

Why does the Schlage button light up “Green” when I open the door?

Resolution: When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...:

How do you order the L series lock with an ADA thumbturn?

Resolution: Effective December 9, 2019, Schlage L Series mortise locks with a thumbturn will ship standard with our new ADA thumbturn. The new ADA thumbturn is slightly smaller than the existing design w...:

Can the Von Duprin EL option be added to any existing 98/99 device?

Resolution: The Von Duprin EL option can be added to any existing 33A/35A, 98/99 series exit devices. :

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“ Deadbolt turns backwards ”

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