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“
deadbolt does not move
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RELATED FAQS
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Answer
Why can't I LINK my AD-Series lock?
Resolution:
4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are be...:
Is the blue ND lever tool shipped with each lock?
Resolution:
The blue lever tool remover, 24002693, is not shipped in every box. The existing wire spring lever removal tool will be included in every box. :
How to remove a double cylinder deadbolt?
Resolution:
Schlage and Falcon double cylinder deadbolts have concealed screws to prevent tampering. The two methods used to conceal the thru-bolts are using screw caps or a faceplate. Use the below instructio...: