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“ dead bolt will not retract ”

Resolution: After rotating the key to unlock the lock, you must return the key to its normal position to remove it. :

Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?

Resolution: The L9466 Store/Utility Room lock can provide this functionality. Operation: Latchbolt retracted by knob/lever either side. Deadbolt thrown or retracted by key from either side. When the deadbolt ...:

What would cause an EL device to pull and release?

Resolution: If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:

Why would the 996L trim not lock or unlock when installed with 98 or 99EO?

Resolution: The 98/99 rim and vertical rod exit devices are shipped with NL drive screw to function as a Night Latch. To convert the device to Class Room, remove the NL Drive Screw on 98/99 center case ass...:

What would keep the latch bolt on a 33A device from retracting all the way when dogged?

Resolution: Bad dogging hook on the dogging assembly could cause the 33A/35A and 98/99 exit device latch bolt not to retract completely.:

Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?

Resolution: - AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:

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“ dead bolt will not retract ”

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