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“
dead bolt will not operate unless key is in
”
RELATED FAQS
Question
Answer
The key just spins on a B560R B561R or B563R deadbolt.
Resolution:
The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:
I am unable to remove my key from a B600 B700 B800 deadbolt.
Resolution:
This is usually caused because the wrong tailpiece is being used on non-IC cylinders or the incorrect driver for IC options. Use the below descriptions to identify which they need.NON-IC: There are...:
I can not remove the key from the cylinder on my BE365 deadbolt lock.
Resolution:
After rotating the key to unlock the lock, you must return the key to its normal position to remove it. :
Why can't I remove the control key from the core after the core is inserted into the lever?
Resolution:
The lever may be missing the slot feature for the core locking lug. Verify slot is in place.:
Schlage AL small format spacer installation requirements.
Resolution:
The Schlage AL-Series SFIC locks require one (1) small format spacer (D500-000) for 7-pin cores and two (2) small format spacers for 6-pin cores. When these spacers are not ins...: