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RELATED FAQS
Question
Answer
Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
Resolution:
Schlage does not have a stainless steel/non-ferrous lock series. The only option that Allegion provides is the Grade 1 cylindrical Falcon X-Series. To order the Falcon X with the stainless st...:
Can we still supply the 812 L trim for the Monarch 18?
Resolution:
The 812L trim is available for the 18 series as it is still used on the XX series. When ordering, state the type of device trim is being used on: rim, mortise, or surface vertical rod.:
Can you use a CD conversion kit on a 22 device?
Resolution:
Cylinder dogging CD is not available with 22 series exit device.:
What is the 4310HSA/4410HSA series closer?
Resolution:
The HSA is an electrically controlled closer/holder designed to provide easy passage for groups of pedestrians through high traffic doors. - In 2006, we changed the Scanner in all HSA units to a s...:
When was the Falcon W Series launched?
Resolution:
The Falcon W-Series was launched in April of 2006.:
Why can't I LINK my AD-Series lock?
Resolution:
4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are be...:
Can you get Avalon lever for 25 series lever trim?
Resolution:
See 24 and 25 series trim section in the Price Book.:
When was the BC100 series of deadbolts discontinued?
Resolution:
The BC100 series product line was discontinued on 9/14/2007 and replaced by the B500 series.: