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“ current utility software version ”

Resolution: Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...:

What is the GWES error that is seen on the Hand Held device (HHD)?

Resolution: When the GWES error occurs, RESET the Hand Held Device using the RESET button under the battery cover. After RESET of the Hand Held Device (HHD), the error will be gone.:

Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"

Resolution: The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...:

Can the low coin cell Nuisance delay be Disabled on a CO200?

Resolution: The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:

Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?

Resolution: It is currently not possible to clone an AD-Series PIM400.:

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“ current utility software version ”

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