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RELATED FAQS

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu ...:

When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?

Resolution: On the Benchmark, if there is line noise from a strike then the unit will lose it's hold open time. Adding the ES Filter, which is a diode, will resolve this issue and the unit will hold it's...:

Does the current Von Duprin ALK have an EI?

Resolution: Current exit alarm ALK released in November 2010 does ship standard with an EI (external inhibit) option. ALK shipped prior to this would only have EI if ordered as a Special option.:

When did Doromatic change the 1690 dogging assembly?

Resolution: The old style dogging design was only supplied for the first year and only through Kawneer. This change occurred in 1991.:

How do I specify temporary construction cores?

Resolution: Use the cylinder suffix 'T' for full size interchangeable core or the cylinder suffix 'HD' for small format interchangeable core, see Figure 1. Small format also has a disposable core option ...:

Are window kits available for Steelcraft doors?

Resolution: Window kits are available for Steelcraft doors as either factory installed or prepared and installed by a distributor. Factory prepared light cutouts are supplied with Dezigner trim as ...:

What is the standard backset on a Falcon B lock?

Resolution: The standard backset for the Falcon B Series is 2-3/4". A 2-3/8" backset is also available if specified.:

What is the part number for a blade stop shim for a 6111 or 6113 electric strike?

Resolution: 010055-xx is the part number for Blade Stop Shim kit for 6111 or 6113 electric strike and it must be ordered separately. xx is for the finish callout.: