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“ core is spinning ”

Resolution: Issue: Schlage SFIC mortise cylinders have potential for the driver pins to fall out affecting the ability to lock and unlock the device.Facts: Housings manufactured between 06/01/2...:

Schlage AL small format spacer installation requirements.

Resolution: The Schlage AL-Series SFIC locks require one (1) small format spacer (D500-000) for 7-pin cores and two (2) small format spacers for 6-pin cores. When these spacers are not ins...:

The key just spins on a B560R B561R or B563R deadbolt.

Resolution: The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:

Why does my key cylinder spin and not lock or unlock the ND?

Resolution: This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :

What is the part number for the full size core driver for the ND series?

Resolution: The ND-Series FSIC driver is part number N523-127.:

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“ core is spinning ”

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