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Answer
Cannot add a mobile credential to an Engage user.
Resolution:
We first have to make sure you have mobile credential enabled locks. The lock models should be: NDEB, LEB, CTE with MTB11 or MTB15 readers and Control 2.0 (BE467 and FE410) Make sur...:
Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
Resolution:
Wiring and Riser diagrams can be accessed at: Common wiring diagrams can be accessed at: us.allegion.com Go to "Document Library" > then choose Document type of "Wiring ...:
What is the minimum stile for the 98/99 rim device?
Resolution:
Minimum stile depends on several factors. The information will be on the specific template for your door and hardware.Start by opening the templates page.Click here -->: 98/99 T...:
Does Steelcraft have frame installation instructions?
Resolution:
It is always recommended to point installers to the industry installation manuals which are very comprehensive and are ANSI documentsClick here to get the updated link to the Steelcraft Shop M...:
160-4
Resolution:
Lock Prep, Cylindrical Lock Prep for Knob trim; ANSIA115.2, Door Lock PrepA 160-4 lock is a cylindrical lock preparation. The lock has a 2 1/8” diameter bore through the door with a 2 3/4" backset...:
What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?
Resolution:
If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:
Why can't I LINK my AD-Series lock?
Resolution:
1. To put the AD400 in LINK mode, hold down the RTE (Lever or crash bar see below) and press the # key on the key board, or present a card to the reader. ...:
Olivari thumbturn dimensions.
Resolution:
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What is the part number for the offset link for 98/9947WDC devices?
Resolution:
Offset link for 98/9947WDC is not available by itself. You need to purchase the 98/9947WDC conversion kit, 050134.: