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“ break away lever ”

Resolution: The demo version for HandNet for Windows stays active for 30 days after installation. No activation is needed and the demo is a full functioning application. Once the 30 days expires, H...:

After replacing the battery on a Von Duprin 2670 Guard X why would the horn stop working?

Resolution: Replacing the battery on the 2670 should not cause the unit stop working. Make sure the spring that provides tension on the plastic finger is not bent out. The spring should be at a 90 degrees...:

Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?

Resolution: - AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:

What is a 7910-967?

Resolution: The 7910-967 is a part number for a discontinued RF actuator. It was replaced by the 8310-3856WS RF actuator. The new 8310-3856WS requires the use of an 8310-865 RF receiver. When replacing the ol...:

What degree of lever rotation is required to operate the RX feature?

Resolution: The RX switch is activated at approximately 18 degrees of lever rotation. :

Why does my key cylinder spin and not lock or unlock the ND?

Resolution: This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :

The key just spins on a B560R B561R or B563R deadbolt.

Resolution: The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:

Are thermal break frames available?

Resolution: Additional information on Thermal Break Frames can be found on Tech Data Pages 224 thru 227 :

Did the 996L trim replace the old 992L and 994L trims?

Resolution: Additional information: The 996L looks like the 992L The 996L replaced both the 994L and 992L The internal parts for the 994L and the 996L are exactly the same. The 992L prep was a li...:

Does Falcon have a breakaway lever trim feature on mortise locks?

Resolution: The MA lock does not have Vandlgard or a breakaway trim feature, however, the lever spindle on the MA lock will shear if too much force is applied in order to prevent internal lock damage and resis...:

What would cause the Von Duprin 88 series exit device latchbolt not to extend and the crossbar to droop?

Resolution: The spring in the hinge case or end case assembly lifts the crossbar and both lever arms. If broken, the crossbar and lever arms will drop down. The weight of the crossbar and levers will automati...:

Will the 4600 series operator be damaged if activated when the door is locked?

Resolution: Any good secure setup and installation should be getting an open signal that has already gone through credential access first (ex……card reader, keypad, Key switch) and ignoring a locked door. ...:

Is there a way to prevent an employee from making any type of punch (IN or OUT) during the lunch lockout period on a HP4000?

Resolution: Yes, you can use a BACK Code list to control the type of punches that will be locked out until the timer has expired on any F-Series HandPunch that is break compliant. By using 00 a...:

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