Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
biometric reader warranty
”
RELATED FAQS
Question
Answer
On a HandPunch when the "Time and Attendance" mode is activated, how do you perform a "Department Code" Function?
Resolution:
On a biometric F-Series hand reader, if the "Time & Attendance" mode is activated:press your ID then #, choose from 1-IN 2-OUT 3-BACK (press either 1 or 2 or 3); the reader wi...:
How do you find the serial number of a biometric F-Series handpunch or Handkey II?
Resolution:
Yes, press the * (asterisk) key 10 times on the reader. The serial number will be displayed. A second way of locating the serial number on the reader is to visually check...:
What are the pin outs on the RS232/J4 connector on a F3-style main board in a biometric F-Series hand reader?
Resolution:
The RS232 pin out on a F3-style main board for a F-Series HandKey or a F-Series HandPunch to the J4 connector is Pin 1 (Pin 1 is the farthest pin from the edge of the board) is Groun...:
What information is stored in a user template record in a biometric F-Series hand reader?
Resolution:
Template, ID, Time Zone, and Authority Level are the four fields that make up a basic user template in a biometric F-Series or E-Series hand reader.:
What does "Sorry, Can't Add" mean on a hand reader?
Resolution:
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader. There are 2 reasons this message appears:1. The ID being enrolled already exists in the hand reader...:
What is a DC-200?
Resolution:
The DC-200 is a USB to RS-485/422 data converter used with the hand readers. As long as you have the latest windows updates there are no drivers to download for this to work.: