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“
Biometric Platens Overlay
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RELATED FAQS
Question
Answer
What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?
Resolution:
To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry. The hand reader platen overlay has an anti-microbial surface. Should ...:
How do you set up Windows' "Hyper Terminal" for console port troubleshooting on a biometric GT-400?
Resolution:
You can use Windows' "Hyper Terminal" to configure console port troubleshooting, set up a serial connection, and/or set up RS232 output on a biometric GT-400: For the COM setting, go into the C...:
What information is stored in a user template record in a biometric F-Series hand reader?
Resolution:
Template, ID, Time Zone, and Authority Level are the four fields that make up a basic user template in a biometric F-Series or E-Series hand reader.:
How do you find the serial number of a biometric F-Series handpunch or Handkey II?
Resolution:
Yes, press the * (asterisk) key 10 times on the reader. The serial number will be displayed. A second way of locating the serial number on the reader is to visually check...:
What are the pin outs on the RS232/J4 connector on a F3-style main board in a biometric F-Series hand reader?
Resolution:
The RS232 pin out on a F3-style main board for a F-Series HandKey or a F-Series HandPunch to the J4 connector is Pin 1 (Pin 1 is the farthest pin from the edge of the board) is Groun...: