biometric error codes

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When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board.  The first step is to replace the lit...
This HandNet for Windows message appears only when a HandKey 2 connects to it for the first time.  During the uploading of users from the HandKey 2 to HandNet, the software verifies the user d...
On a biometric F-Series hand reader, if the "Time & Attendance" mode is activated:press your ID then #, choose from 1-IN  2-OUT  3-BACK  (press either 1 or 2 or 3); the reader wi...
An error code E02 indicate a short on the 12/24 VDC power supply.   On current I/O Boards with the 1-24 terminal strip:  Verify any wiring on the power output connections (1,2,3,4,5,7, etc.)...
Here is an updated list of errors shown on keypad display of the Senior Swing control: Er04 - Voltage Monitor was high during Opening hardware check. Er05 - Master or slave CPU has oscillator ...
An error - E04 - is an indication of a constant activation input from either the "Hold Open" switch or a "Wall Activation" switch when the 4600 power is turned on. This condition also occurs when l...
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process.  They are detail orie...
The message "Sorry, Can't Add" appears when trying to enroll a user on a hand reader.  There are 2 reasons this message appears:1.  The ID being enrolled already exists in the hand reader...