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al key spinning
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Question
Answer
Schlage AL small format spacer installation requirements.
Resolution:
The Schlage AL-Series SFIC locks require one (1) small format spacer (D500-000) for 7-pin cores and two (2) small format spacers for 6-pin cores. When these spacers are not ins...:
The key just spins on a B560R B561R or B563R deadbolt.
Resolution:
The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:
Why does my key cylinder spin and not lock or unlock the ND?
Resolution:
This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :
Why does the Schlage button light up “Green” when I open the door?
Resolution:
When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...: