AD not FDR

RELATED FAQS

Question
Answer
Yes, several HHD's can be used with a single lock, as long as the HHD's have the same Coupling Password as the lock.
The HHD coupling password is set during the lock initialization, coupling process.
When the coupling password is changed the value is stored in the HHD and once coupled to a lock, the Coupling Password is also loaded in the lock/device memory.
The Coupling Password is compared whenever an HHD is trying to adjust lock configuration settings or downloading door programming files.
1) Make sure the lock batteries are more than 4.0 volts. The USB connection will not detect or communicate with a voltage lower than 4 volts. Many times a firmware update will draw d...
2) Make sure the SUS/HHD is set to communicate using USB connection mode in SUS.  You should see the familiar USB symbol on the SUS main Screen in the bottom right corner.  If you see a S...
3) When you update with NEW firmware replacing very OLD firmware a S1 RESET is suggested after the update. This initializes all the AD-Series memory locations to the new firmware. S1 is the ...
4) Make sure the HHD-USB cable is securely inserted into the HHD and into the lockset.  
5) Inspect the HHD-USB connector(s), ensure no pins are damaged, recessed or out of alignment. If a damaged cable is found customers should see their dealer for a replacement or they can order a re...
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position.  Ensure the triangle alignment on the front escutcheon and that...
During the rehanding of an AD-Series Exit (993) device or the rehanding of a CO-Series Exit (993) device it is possible for the customer to damage the 5-inch pcba by using the wrong screws.  D...
AD300 locksets MUST have hard power to operate.
Connect 12VDC or 24VDC power supply to the AD300 lock before attempting HHD communication.
Early versions (12/09 ) of the AD200 User Guide in many DEMO kits incorrectly state the Programming sequence to change the a programming code. It shows entering the new programming code o...