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Smart Lock

Can Multiple Schlage Electronic or Smart Locks Be Ordered with the Same Factory Codes?

Resolution: No, multiple Schlage electronic or smart locks cannot be ordered with the same factory codes. For security purposes, each lock is programmed with its own unique set of factory codes, ensuring that ...:

Does Schlage Offer Residential Locks with Biometric Features or Fingerprint Recognition?

Resolution: Schlage does not currently offer any residential locks with biometric features, including fingerprint recognition, in its product lineup. If you're looking for advanced security options, consider e...:

Do You Offer a Smart or Electronic Lock with a Keypad on Both Sides?

Resolution: No, Schlage does not currently offer smart or electronic locks with keypads on both sides. Our smart locks and electronic locks are designed with a keypad on the exterior and a thumb turn and/or le...:

What Should I Do If the Wire Breaks While Replacing Batteries in My Lock?

Resolution: Schlage keypad deadbolts, keypad lever locks, touchscreen levers and deadbolts, and smart deadbolts all feature wire connections to the battery power source. If this wire breaks during battery repl...:

Cannot Enter Programming Code

Resolution: If you are unable to successfully enter your programming code and see a red light or red "X" on the keypad, this typically indicates an issue with the code being entered or the lock's power supply....: