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Troubleshoot

Resolution: If the touchscreen keypad on your BE479 Schlage Sense Smart Deadbolt does not light up when you press buttons or if the red lights on the interior assembly do not flash when you connect the batte...:

How to delete a Wi-Fi adapter / BR400?

Resolution: Open Schlage Home app Press Menu icon on the top left corner Press "Wi-Fi adapters" Press the settings gear on the bottom of this page &nb...:

Why is the Schlage Home app asking me to turn on my Bluetooth if it is already on?

Resolution: The devices Bluetooth permission is disabled for the Schlage Home app In your app settings. Uninstalling and reinstalling the app will prompt the app to start asking for permission on your device a...: