Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

Motorized Electronic Deadbolt Latch

Motorized Electronic Deadbolt Latch Will Not Extend Completely

Resolution: Applies to models: BE468, BE469, BE479 Issue: The lock will allow you to manually retract the bolt but you cannot extend it without forcing the motor or the bolt may only extend partial...:

My motorized electronic deadbolt latch keeps going in and out.

Resolution: Applies to models: Schlage Connect Smart Deadbolt (BE468, BE469) and Schlage Sense Smart Deadbolt (BE479) Issue: The bolt keeps going in and out and will not stay locked. Possibly will ...:

I can hear the motor of my Schlage deadbolt, but the bolt doesn't move.

Resolution: Issue: The bolt will not move using the motor, only by using the thumb-turn or key. Motor can still be heard. Environment:New installationThe door is openThe lock has powerThe motor can be hea...:

I have an Apple TV Gen 3 and when I try to lock my Schlage Sense deadbolt remotely, Siri tells me the door is locked, but the deadbolt never moved. What do I do?

Resolution: Please unplug your Apple TV Gen 3, then plug it back in and try to control your Schlage Sense deadbolt remotely once again. You may have to wait a few minutes after applying power to the Ap...: