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iOS Device
Question
Answer
How do I add my other iOS devices to the lock?
Resolution:
If you completed the setup process, all of the devices you own can control Schlage Sense as long as you use the same iCloud account. You do not need to re-add each of your iOS devices. Simpl...:
Only one iOS device will connect to my lock. What should I do?
Resolution:
The lock can only connect to one iOS device at a time. If another iOS device is connected to the lock, all other iOS devices will not be able to connect. If no other iOS device is present and you...:
How do I turn on Bluetooth on my iOS device?
Resolution:
Please see the following website provided by Apple: Support.Apple.Com :
What if I lost my iOS device?
Resolution:
Please see the following website provided by Apple: Support.Apple.Com :
Troubleshooting Issues with the Schlage Home App
Resolution:
Experiencing issues with the Schlage Home app? Thankfully, these issues can be easily resolved.Step 1: Perform a Soft ResetThe first step we recommend is performing a soft reset on the lock. A soft...: