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V Series (Essentials)

What grade is the Essentials by Schlage line?

Resolution: The Essentials by Schlage line is Grade 3 compared to the Dexter by Schlage line.:

How can I get replacement 9-pin tools for my Essential by Schlage privacy lock?

Resolution: The Essential by Schlage or V series locks come with a keylike object to help you reverse the levers handing. This is not designed to use the emergency unlock feature, but to assist wit...:

Is the finish covered on the V series if I have used a cleaning solution?

Resolution: The V Series locks come with a limited 5 year finish warranty, against tarnishing and damage from corrosives such as but not limited to, salt, sun, humidity, and cleaning products as long as t...:

Are parts available for discontinued locks?

Resolution: Schlage does not carry replacement parts for discontinued locks.For further support or to determine if your discontinued lock is covered under warranty, please click here to contact Schlage support.:

How to know the difference between a J-series deadbolt or a V-series deadbolt?

Resolution: The V-series deadbolt will have a more diamond shaped thumb turn in on the inside of the lock. Where as the J-series deadbolt is more elongated. :