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B Series

Resolution: If the key is stuck in a Schlage deadbolt, uninstall and reinstall the lock. Make sure the key is removed and the latch is retracted during installation. If the issue persists, please submit a requ...:

How Do I Re-Key My Locks at home?

Resolution: For security purposes, our products are not very easily rekeyed. We recommend ordering our locks keyed alike from vendors like build.com or your local hardware store. However, if you already own lo...:

B62: Thick Door Kit Available?

Resolution: There is no way to accommodate the B62 for a non-standard door. Please review B62 Door Prep for more information. :