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What are the Z-Wave Association and Configuration Parameters?

Resolution: The attached page (pdf) describes the supported association groups and configuration parameters. This information is available for advanced users who wish to manually configure these paramete...:

Exploded view of Connect Smart Deadbolt with Alarm

Resolution: Need additional assistance to unlock your solution? Please contact us by submitting a request and we will be happy to help you. Your security and safety matter. NGRE4....:

I cannot restore my Schlage Sense or Schlage Connect smart deadbolt to factory settings.

Resolution: Make sure when pressing and holding the Schlage logo that it is the one located above the numbers 1, 2 and 3 on the keypad and NOT the inside Schlage alarm button. :

Can I use 9V batteries on my Schlage Sense and/or Schlage Connect locks in place of the battery pack?

Resolution: Please do not use a 9V battery in our Schlage Sense and/or Schlage Connect locks as this could damage the locks. Please use only use approved alkaline double AA batteries in the battery pack that c...:

Can I use the battery pack from the BE469 to power my BE365?

Resolution: Please use only high quality 9V alkaline battery to operate your BE365.: