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What are the Z-Wave Association and Configuration Parameters?

Resolution: The attached page (pdf) describes the supported association groups and configuration parameters. This information is available for advanced users who wish to manually configure these paramete...:

Exploded view of Connect Smart Deadbolt with Alarm

Resolution: Need additional assistance to unlock your solution? Please contact us by submitting a request and we will be happy to help you. Your security and safety matter. NGRE4....:

I cannot restore my Schlage Sense or Schlage Connect smart deadbolt to factory settings.

Resolution: Make sure when pressing and holding the Schlage logo that it is the one located above the numbers 1, 2 and 3 on the keypad and NOT the inside Schlage alarm button. :

What Type of Batteries Does my Lock Need?

Resolution: Discovering the right type of batteries for your lock is essential for it's smooth operation. Whether you have a smart lock or a traditional electronic lock, using the correct batteries ensures lon...: