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What are the Z-Wave Association and Configuration Parameters?

Resolution: The attached page (pdf) describes the supported association groups and configuration parameters. This information is available for advanced users who wish to manually configure these paramete...:

Exploded view of Connect Smart Deadbolt with Alarm

Resolution: Need additional assistance to unlock your solution? Please contact us by submitting a request and we will be happy to help you. Your security and safety matter. NGRE4....:

I cannot restore my Schlage Sense or Schlage Connect smart deadbolt to factory settings.

Resolution: Make sure when pressing and holding the Schlage logo that it is the one located above the numbers 1, 2 and 3 on the keypad and NOT the inside Schlage alarm button. :

What batteries are required for the BE469ZP, BE489, BE499, FE789, and BE479?

Resolution: Only AA alkaline batteries are approved for Schlage smart locks. Using a 9-volt battery in place of a pack of 4 AA batteries will void the Schlage warranty and may cause electrical issues within th...:

Can the battery pack from a Smart Lock be used to power keypad locks?

Resolution: No, Schlage Residential Keypads (BE365, BE375, FE695, FE595, and FE575) all require a high-quality alkaline 9-volt battery to power the lock.: