Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

Getting Started

Resolution: :

Resolution: Set Up Process for keypad on Nexia.pptx :

How do I enable the Alarm on my Connect?

Resolution: To enable the alarm, simply press and hold down on the inside Schlage button for around five seconds. Release the button when it flashes. If you want to disable the alarm in the future, you’ll ho...:

If I'm the second owner of my lock, how do I pair with the lock?

Resolution: If you move into a new development or someone has gifted you a lock (specifically one of our smart locks) you may be excited to set that lock up immediately. If you are unable to find the lock...:

How to find the serial number of my lock?

Resolution: The serial number is listed on each programming sticker and each DSK sticker attached to the lock or Plate. On the BE365/BE375/FE595/FE575/FE599 S/N is usually before the serial num...: