Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
homekit
Question
Answer
Troubleshooting Poor Battery Life for the Encode Series
Resolution:
The expected battery life for the Schlage Encode Series (BE489, BE499, and FE789) is 6 months. If your batteries are not lasting 6 months before requiring a change, this is considered poor battery ...:
How Many Encode Plus Locks can be Added to HomeKit?
Resolution:
There is no limit to the number of Encode Plus locks you can add as accessories to your HomeKit setup.For more information on HomeKit accessories, please visit Apple Support.:
Can I Upgrade My Schlage Encode (BE489) to Support Apple HomeKit?
Resolution:
Unfortunately, the Schlage Encode (BE489) model does not support Apple HomeKit and cannot be upgraded for compatibility. To access HomeKit features and integrate your smart lock with Appleās smart ...:
Is the Encode Lever (FE789) Compatible with Apple HomeKit?
Resolution:
The Encode Lever (FE789) is not compatible with Apple HomeKit. This smart lock is designed to connect exclusively with the Schlage Home app via Bluetooth or Wi-Fi. While it offers seamless integrat...:
How to Pair my Schlage Encode Plus Smart Lock with Apple HomeKit?
Resolution:
To enjoy the full functionality of the Schlage Encode Plus Smart Wi-Fi Deadbolt, we recommend users pair their Schlage Encode Plus smart lock in both the Schlage Home app and Apple Home app to expe...: