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Warranty

Resolution: For International customers, click here please view list below for contact information.Global HeadquartersBlock D, Iveagh CourtHarcourt Road, Dublin 1, Co.Dublin, IrelandAmericas11819 N. ...:

How to Pronounce Schlage

Resolution: As a global leader in door hardware, we've heard a lot of different pronunciations of our name. Listen to the video below to learn how to pronounce Schlage the right way. :

P515, P516 #’s – are packaging part numbers.

Resolution: When looking for a part # for your lock, this will be found on the white sticker label as seen below. When looking at your packaging, you will see part #'s that start out with a 'P', these part num...:

Purchase replacement parts?

Resolution: Please call Schlage Customer Service at 888-805-9837.:

How to Fix a Latch That Won't Retract: Turning the Knob/Lever to Close the Door

Resolution: A door latch that doesn't retract properly can be frustrating and inconvenient. If you find yourself having to turn the knob or lever to close the door, it's time to troubleshoot and fix the issue....: