Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
Security
Question
Answer
Can I order my locks with matching keys?
Resolution:
Yes, your Schlage locks can all be keyed alike. Here are a few different options:1. Purchasing New LocksWhen purchasing new locks, you can special order them to be keyed alike. Simply consult a Pro...:
My lock is "frozen."
Resolution:
This could apply to a range of locks, depending on the issue. Is it the key that will not turn? Or does the latch not retract? There could be multiple reasons for these i...:
How many keys come with my lock?
Resolution:
Schlage mechanical locks come standard with two (2) keys.Schlage electronic locks (BE365, FE575 and FE595 ) come standard with one (1) key.Schlage Smart locks (BE469, BE489, BE499 AND FE789) each h...:
UL Functions
Resolution:
What are "UL Functions"? Underwriters Laboratory (UL) is a global independent safety science company offering expertise across five key strategic businesses: Product Safety, Environment, Life &...:
Bump Key Perspective from Schlage
Resolution:
Long used by certified locksmiths and other authorized professionals, bump keys – also known as bypass keys – are not ordinary, everyday items, but rather professional industry tools like pickguns ...: