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Lock Care

I have to change the batteries often for the BE468, BE469 or the BE479

Resolution: Issue: The lock is operating properly, but indicates that the batteries need to be replaced often. Environment: BE468 Schlage Connect Touchscreen DeadboltBE469 Schlage Connect Touc...:

Where to buy Schlage?

Resolution: You may find or special order at any of our Schlage distributors in your local area. Where to buy Schlage? For information on how to become a Schlage distributor and pricing for our produ...:

What type of batteries should I use?

Resolution: Schlage recommends using a premium alkaline battery for all electronic locks. The only brand recommended in Schlage locks is Duracell Coppertop. We do not recommend off brand, store brand or Energi...:

What does Schlage recommend as lubricant for front door deadbolt locks and door handle mechanisms?

Resolution: Schlage recommends a dry graphite lube. Dry graphite lube is a high-lubricity graphite that adheres to most surfaces with minimum surface preparation. It air dries rapidly at room temperature to ...:

Does Schlage support Pegasus locks

Resolution: Pegasus Locks are a Home Depot product and are registered under the trademark of Homer TLC. This Brand is not supported by Schlage or Schlage commercial. :