Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
JDE Series
Question
Answer
JDE265 opens with the lock button
Resolution:
If a pre existing bolt is left in the door and the bolt that is intended for this lock JDE265 is not installed the lock will act in the opposite way it should:
Is the JDE265 a smart lock?
Resolution:
No. It is an electronic keypad deadbolt lock. It is not considered a smart or connected lock.:
Does the JBE105 or JFE105 Connect to a Z-wave hub?
Resolution:
The JBE105 and JFE105 are not Z-Wave enabled locks. :
Do the JBE109 or JFE109 support Z-wave?
Resolution:
Both the JBE109 and JFE109 come with DSK codes and can be supported by Z-wave plus or S2 security type hubs. These units are backwards compatible with both Z-Wave Plus and standard Z-Wave.&n...:
Does the JFE105/JBE105 Connect to Apple Home Kit?
Resolution:
This lock is not compatible with Apple Home Kit.: