Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
Arrive
Question
Answer
Why is My Wi-Fi Network List Empty in the Schlage Home App?
Resolution:
If you're experiencing an empty Wi-Fi network list when trying to pair your Schlage Smart Lock with the Schlage Home App, or when re-establishing your Wi-Fi connection, there are several common cau...:
Troubleshooting Wi-Fi Pairing Issues with the Schlage Arrive Smart Lock
Resolution:
Are you experiencing difficulty pairing your Schlage Arrive Smart Lock to your Wi-Fi network? This issue is often caused by an unsupported Wi-Fi password format, and the lock provides visual and au...:
Factory Reset the Schlage Arrive
Resolution:
Before You BeginLocate Default Codes: Find the default programming and access codes on your Quick Start Card or on the label inside the lock assembly. You will need to remove the battery cover to v...:
Schlage Arrive Install Instructions
Resolution:
The installation instructions for the Schlage Arrive Smart Lock are easy to access and provide step-by-step guidance to help you set up your lock quickly and correctly. Here's how you can find...:
Schlage Arrive Lock Dimensions
Resolution:
StyleSideWidth AHeight BDepth CDERemsenExteriorInterior2.5"3.0"4.49"5.75"0.83"1.48"-4.11"-2.3"CamelotExteriorInterior2.5"3.0"4.49"5.55"0.83"1.46"-3.91"-2.3"CenturyExteriorInterior2.5"3.0"4.34"5.25"...: