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Zentra
Question
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How do you delete a device in Zentra?
Resolution:
From the web portal, click the 3 dots to the Right of the Device name. You must deactivate the device first. After deactivation the option to delete will be available. :
Schlage RC - Support for No-Tour Functionality
Resolution:
Question:Do Schlage RC devices (RC11, RC15, RCK15) support no-tour credentials in ZentraAnswer:No. Schlage RC devices are online-type devices that will update, in real time, via programming c...:
Zentra Mobile Credential - Moving from One Device to Another
Resolution:
To move to a new mobile device/phone with an existing Zentra Mobile Credential:Install Zentra MAPP on new phone.Try using credential.If an error appears, uninstall and reinstall app, try again. (Th...:
Zentra - Renaming Schlage RC (RC11, RC15, RCK15)
Resolution:
To update a Schlage RC (SRC) device in Zentra:On the Zentra website (currently living.zentra.co), click on “Devices”Click on the “three dots” on the right side of the screen, select “Edit Access Po...:
Zentra - What Devices Are Supported?
Resolution:
The Schlage/Isonas devices supported by Zentra Living (as of March 2024):Schlage Control (BE467 and FE410)Schlage RC Reader Controller (RC11, RC15, RCK15)Devices Coming to Zentra Living:Schlage NDE...: