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Pure Access Manager

If my Isonas login was deactivated, can Isonas reactivate it?

Resolution: No, Isonas cannot reactivate your login.You will have to find another admin in your tenant and have them activate your account.:

Can you set up a bit mask in Isonas for the Schlage smart credentials?

Resolution: No, you must enroll by presentation.Also note that although the Isonas device may read the CSN of the smart credential, it will not read the secure sector, nor will the enrolled badge ID match the ...:

Will the RC-02 readers work with the Isonas Pure Access Cloud?

Resolution: No, the RC-02 readers will not work with the Pure Access Cloud. They will need to be upgraded to the RC-03, or the RC-04. :

Isonas Pure Access Cloud and Manager - Two-Factor Authentication Card+PIN

Resolution: In Pure Access, go to "Settings" and then "Tenant Settings". Under Two Factor settings choose Card/Pin. When adding a Badge credential there will be an option to add a pin to that ...:

How to lockdown a specific access point in Pure Access?

Resolution: You can lockdown a specific access point in Pure Access by sending a ‘Lockdown’ Command, using a Single Access Point Widget, using a Multi-Access Point Widget, using a Lockdown Widget or by creatin...: