Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

Pure Access Cloud

If my Isonas login was deactivated, can Isonas reactivate it?

Resolution: No, Isonas cannot reactivate your login.You will have to find another admin in your tenant and have them activate your account.:

Can you set up a bit mask in Isonas for the Schlage smart credentials?

Resolution: No, you must enroll by presentation.Also note that although the Isonas device may read the CSN of the smart credential, it will not read the secure sector, nor will the enrolled badge ID match the ...:

What is the default IP address on the RC-04?

Resolution: The default IP address is on the sticker under the RC-04. If an RC-04 has been factory reset and it doesn't get a DHCP address it will default to 192.168.254.119 :

How to set the timeout limit on Pure Access Cloud?

Resolution: In Pure Access Cloud go to the Users page and click the ‘action’ ellipses to the far right of the user (3 vertical dots) who’s web access time out you want to change. Select ‘Manage Web Access’ and...:

How to enroll Pure Mobile credentials to the Isonas Pure Access Cloud?

Resolution: There are 2 ways you can enroll your mobile credential into the Isonas system. 1. You can enroll by presentation. 2. You can manually enroll the mobile credentia...: