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LT Series

Resolution: Tubular Locks: Tubular locks have a center spindle assembly that extends through the center of the lock body and latch, allowing for retraction of the latch when the lever or knob are rotated....:

Why does my latch spin on my LT lock?

Resolution: If a replacement LT latch faceplate is needed, a complete latch assembly is required. See How do I order replacement LT latches?:

How to order replacement LT latches?

Resolution: NOTE: Radius corner latches are not available for the LT-series locks. :

How can I correct lever droop on a new LT Series lock?

Resolution: Apparent lever droop in a newly-installed LT Series lock can be corrected by:Loosening the chassis screws slightlyRotating the levers upward until they are horizontalTightening the chassis screws:

The lever on an LT Series lock rotates but the latch does not retract.

Resolution: Cause: The spindle screw was not fully tightened and the spindle has pulled free of the lever hub.Resolution: Remove the leversEnsure that both the interior and exterior spindles are fully sea...: