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Schlage

Resolution: Sitemaster support is handled by Matrix Security and all inquiries are directed to them.An FAQ for Sitemaster can be found hereTheir support line is 1-800-622-4893Videos and demo downloads ava...:

What is the difference between legacy Primus, Primus RP and Primus XP?

Resolution: Legacy Primus refers to the original Primus cylinders and keys that are no longer under patent protection. Primus XP carries patent protection to 2024 and Primus RP, released in August 2021, extend...:

What is a wafer key?

Resolution: Information on wafer keys and keying can be found here.:

What sections are used on split keys?

Resolution: Split key systems are delivered in the highest level section on the key tip (insert): L - obverse or classic Y - reverse 0000 - Paracentric ZZZZ - Quad D000 - restricted Everest C000 - open...:

What is Secure Key?

Resolution: Secure Key product is a residential product supported by the consumer team at 888-805-9837.: