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Schlage

How do I find information on a Master Key system or structure number?

Resolution: A structure is the term Allegion uses to refer to a master key system. The structure number is comparable to a file number or system number to locate the set of master key records that is kep...:

Primus key SBM changes 2014

Resolution: This information is here in case you have questions from customers stating the SBM (side bit milling) has changed on their Primus keys. Beginning in early October 2014 the 15 degre...:

How do I add or remove names on my Primus account?

Resolution: To add or remove names on a Primus account, a signature card (MS_E130) must be filled out with the changes. The original document with "wet" signatures must be sent in to the Key Control department...:

Are Primus cylinders shipped with keys?

Resolution: As a default, Schlage cylinders and cores (including Primus) will ship with two operating keys. However, customers can choose not to receive keys and will be credited for each key they choose not t...:

What is serialized stamping?

Resolution: Serialized stamping is available on Everest B, Everest D, Everest 29 R, and Everest 29 T keys. This consists of stamping each key with a unique 8 digit number (beginning with 00000001, 000000...: