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Schlage Electronics

Upgrading any AD-Series lockset to an AD300 - power restrictions

Resolution: Connect 12VDC or 24VDC power supply to the AD300 lock before attempting HHD communication.:

Resolution: Uplink is not compatible with the HHD/SUS platform.:

Can an AD lock be programmed so that a keypad code can be manually entered even though the unit is normally computer managed?

Resolution: AD Firmware released prior to FW package 2.15.1: The SUS will automatically disable manual programming whenever the HHD is coupled with the lock.Locks with AD Firmware Package versions 2.15.1 ...:

Can't tap anything on the HHD screen,; Screen unresponsive

Resolution: Ensure the HHD in "Hold " mode. The hold slide button is located on the left side of the HHD. Ensure that the hold slide control is in the up position. Down will effectively lock ...:

Why won't my HHD connect to the AD300 lock?

Resolution: If the AD300 power is not correctly connected it may not communicate or other wise function correctly.The AD-Series locks must be hard wire powered through the comm board. It is not com...: