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Schlage Electronics

What cleaning suggestions would you provide to a customer should the hand reader be exposed to blood?

Resolution: To clean the platen on a hand reader, apply a Windex-like product with a clean, soft cloth and allow it to air dry. The hand reader platen overlay has an anti-microbial surface. Should ...:

Does switching the time format from 24 hour to 12 hour on an E or F series HandReader, store the time in the same format on the transaction?

Resolution: No, the time is switched back.:

Will the clock on a F-series HandPunch ever gain or lose any time?

Resolution: According to the manufacturer's specifications, the "clock" chip (which is actually a crystal oscillator chip that controls the date and time) in a F-series hand reader will only gain or lose ...:

How to clear error 128 on handreader?

Resolution: "Error 128" shows up when the memory of the handreader gets scrambled. There is a procedure you can try, but it does not always work. handreader display: ...:

How long does the lithium battery in a biometric F-Series hand reader usually last?

Resolution: The lithium battery in a F-Series hand reader usually lasts 5 years.The battery has nothing to do with if it loses power. The battery backup is for that and if a fully charged battery backup i...: